The Role of a Manager in Organizational Communication

Miguel's Communication Challenge

A machine that Miguel works on has ceased to function. Even though his manager would be able to help him, Miguel fears informing his manager and decides to solve the problem himself. Miguel's act illustrates a common organizational communication problem referred to as filtering.

What exactly does it mean to become a manager?

The original understanding of a manager is someone who supervises the activities of individuals. Simply put, managers supervise the actions of others in order to achieve goals. Managers inside the modern workforce may be in control of systems and specific features that don't involve humans.

What are the responsibilities of a manager?

Manager Responsibilities:

  • Managing business operations and delegating responsibilities.
  • Hiring, training, motivating, and coaching employees to provide attentive, efficient customer service as well as assessing worker performance and offering helpful feedback and skills training.

How can managers improve communication within their organizations?

Managers can improve communication within their organizations by fostering an open and transparent communication culture. They should encourage employees to share their challenges and concerns without fear of repercussion. Additionally, providing regular feedback, actively listening to employees, and implementing efficient communication channels can help enhance organizational communication.

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