AARP's Expectations for Agents Interacting with Customers

AARP's Expectations for Agents Offering AARP-Branded Products

AARP expects agents offering AARP-branded products to demonstrate five key behaviors when interacting with customers. These behaviors are crucial in shaping the relationship between the customer and the organization. The organization wants the customers they work with to feel that their relationship with AARP is effortless and inspiring.

Effortless and Inspiring Relationship with Customers

There are key behaviors that AARP expects from agents offering AARP-branded products because they want customers to feel their relationship with AARP is effortless and inspiring. By ensuring that interactions with customers are effortless and inspiring, AARP aims to create a positive and meaningful connection with their customers.

What kind of relationship does AARP want to have with customers?

The relationship that AARP wants to have with customers is effortless and inspiring. AARP aims to create a positive and meaningful connection with their customers by ensuring that interactions are stress-free and leave a lasting impression of inspiration.